I won’t withdraw police case without compensation – Woman in Bills Micro Credit assault

Hagar Emmasey has insisted she will not withdraw her police complaint against the alleged staff of Bills Micro Credit until she is properly compensated.

The woman, whose confrontation with the company’s employees went viral on social media, said officials from the microfinance firm visited her home twice on Saturday following the incident in an attempt to resolve the matter privately.

Speaking on Dwaso Nsem on Adom FM, which was closely followed by today.com.gh, Madam Emmasey said the representatives asked her to drop the police case, assuring her that the company would meet her demands because she had acted correctly.

“They came to my house and asked me to withdraw the case, saying they would give me whatever I want because I did nothing wrong,” she said.

Despite the assurances, she said she is unwilling to take action without a guarantee of compensation, emphasizing that withdrawing the complaint first could leave her vulnerable if the company fails to honour its promise.

“I will not withdraw the case until they compensate me,” she added.

Madam Emmasey also revealed that discussions are scheduled between her family and the management of Bills Micro Credit to negotiate compensation and explore ways to resolve the dispute. She said the meeting is crucial to determine whether the issue can be settled amicably and fairly.

The incident, which involved alleged debt collectors, drew widespread attention after a video of the confrontation circulated online. The footage sparked public debate over the conduct of some microfinance staff and raised questions about ethical practices in debt collection.

According to Madam Emmasey, the behaviour of the employees not only affected her personally but also posed a risk to the company’s reputation. She has called on the government and the company’s management to take disciplinary action against the staff involved.

“The staff were sent to collect debt, not to assault me,” she said.

Microfinance institutions in Ghana often employ field agents to recover loans from borrowers who default on repayment. While these agents are expected to follow strict procedures, the recent incident highlights the potential for misconduct and the need for oversight.

The police continue to investigate the case as Hagar Emmasey and Bills Micro Credit engage in discussions over compensation and possible resolution. The outcome of these talks is expected to determine whether the matter will be settled outside the courts or pursued further.